From choosing the most suitable ERP software, analyzing requirements, designing business operational processes, implementing solutions, all the way to going live and on-going monitoring & support.
We also partner with cloud accountants and virtual software-powered CFOs to help structure accounting and control business with clarity and ease.
Explore INNO Services
Requirements Analysis & Software Selection
We learn about your business strategy and operational processes to identify your how business software can work best for you.
Our team will choose from a variety of optional applications and assemble the optimal cloud business software solution for you.
ERP System Implementation & User Training
INNO has a specialized team of experts with vast project experiences in serving foreign companies. We help you implement Cloud ERP Solutions to digitalize your business from end to end.
Application Integration & Tailored Program Development
INNO offers customization development service for addressing non-standard functional requirements. Our design team consists of experienced professionals with multi-lingual skills to ensure the highest quality design.
Our Chinese development team delivers the good value-for-money design for customers. Every step of the process is clearly blueprinted and adheres to the best practices.
Re-implementation
INNO also offers re-implementation services of Kingdee and Cin7 Core. According to statistics, 14/18 ERP vendors are thought over promising and under delivering. We understand your frustration and are ready to roll on. We are commited to finding the gaps in running your system across departments, and helping you make the move to a successful launch.
Helpdesk & Round-the-clock Service
After the system goes live, we provide ongoing monitoring service to ensure the system functions properly in adherence to the defined blueprint. We also respond to client requests for troubleshooting and support.
Description Of Helpdesk Services:
Helpdesk
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Helpdesk and Ongoing Monitoring Service
Description:
Call center service to guide customers resolve the defects, via emails, WeChat conversations and telephone call
Availability：
5 * 8
Remote Assistance Troubleshooting
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Helpdesk and Ongoing Monitoring Service
Description:
Through access to the cloud system, Inno provides remote troubleshooting upon request from the client (needs authorization by client)
Availability：
5 * 8
Proactive Monitoring
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Helpdesk and Ongoing Monitoring Service
Description:
Through access to cloud system, proactive monitoring of data accuracy and correctness of system operation (needs authorization by client)
Availability：
5 * 8
Accounting setup and upgrade
Virtual CFO: virtual CFOs are experienced professionals who are not full-time employees but are shared by many businesses. They help structure business process starting from the company formation (i.e. WFOE setup), and properly control the process prior to SaaS application implementation.
Shared CFOs ensure the new business software system fits into a well-designed financial and management structure.
We can recommend a shared CFO who is both familiar with your industry and Chinese business imperatives.
We get SMEs going easy and efficient
Wholesalers
Complex distribution made easy
Ecommerce
Simplifying your sales channels
Manufacturers
Automating your costs and assembly
Retailers
Scalable POS and stock management
Select one to explore the right software for your business
Not Sure Which is the Right Service or Software for You?
We are ready to assist!We follow a rigorous methodology to ensure works are performed in a coherent way:
Project LaunchPhase 1
– General Scope definition
– Project Organization
– Project Plan and Scheduling
BlueprintingPhase 2
– Standard product training
– Requirement study/analysis and functional scope definition
– Business process blueprinting
– Prototyping
– Transaction forms layout definition
– Management report definition
Blueprinting RealizationPhase 3
– Transaction form layout development
– Management report development
– Functional/end user training
– User Manual documentation
– System administrator training
– Master data coding, preparation and migration
Go Live PreparationPhase 4
– System parameter setting
– User access authority definition and setting
– Opening balance
– Final checking and testing for go-live
Go Live And Project AcceptancePhase 5
– Go Live and live-run supporting
– Project review and acceptance
– Handover to maintenance
